Refunds will be issued when:
- Your order was lost in the mail or never arrived
- You overpaid for postage (partial refund)
- You cancel your order before it is dispatched
The refund will usually take 3-5 business days to reach your original payment method.
Orders are usually dispatched the next business day (Saturdays included), so if you would like to cancel please request a cancellation within 24 hours of placing your order.
Orders may be returned within 30 days of purchase – buyer is responsible for postage costs, unless the order recieved was the incorrect order.
If you would like to ask a question about your order, request a refund or cancellation, please email me at firstname.lastname@example.org and include your order number in the subject title.